Romulan_7
04-09-2005, 03:38 PM
Actual IBM field service memo details the procedure for replacing mouse balls.
MEMO
Re: Replacement of Mouse Balls.
If a mouse fails to operate or should it perform erratically, it may
need a ball replacement. Mouse balls are now available as FRU (Field
Replacement Units). Because of the delicate nature of this procedure,
replacement of mouse balls should only be attempted by properly
trained personnel.
Before proceeding, determine the type of mouse balls by examining the
underside of the mouse. Domestic balls will be larger and harder than
foreign balls. Ball removal procedures differ depending upon the
manufacturer of the mouse. Foreign balls can be replaced using the pop
off method. Domestic balls are replaced by using the twist off method.
Mouse balls are not usually static sensitive. However, excessive
handling can result in sudden discharge. Upon completion of ball
replacement, the mouse may be used immediately.
It is recommended that each person have a pair of spare balls for
maintaining optimum customer satisfaction. Any customer missing his
balls should contact the local personnel in charge of removing and
replacing these necessary items.
Please keep in mind that a customer without properly working balls is
an unhappy customer.
MEMO
Re: Replacement of Mouse Balls.
If a mouse fails to operate or should it perform erratically, it may
need a ball replacement. Mouse balls are now available as FRU (Field
Replacement Units). Because of the delicate nature of this procedure,
replacement of mouse balls should only be attempted by properly
trained personnel.
Before proceeding, determine the type of mouse balls by examining the
underside of the mouse. Domestic balls will be larger and harder than
foreign balls. Ball removal procedures differ depending upon the
manufacturer of the mouse. Foreign balls can be replaced using the pop
off method. Domestic balls are replaced by using the twist off method.
Mouse balls are not usually static sensitive. However, excessive
handling can result in sudden discharge. Upon completion of ball
replacement, the mouse may be used immediately.
It is recommended that each person have a pair of spare balls for
maintaining optimum customer satisfaction. Any customer missing his
balls should contact the local personnel in charge of removing and
replacing these necessary items.
Please keep in mind that a customer without properly working balls is
an unhappy customer.